Pricing
Simple, predictable pricing.
A flat monthly fee with an included minute allowance. Extra minutes are billed automatically at the end of the cycle. Prices exclude VAT.
5 free trial minutes before you pick a plan · expire after 7 days
Launch
€99/mo
Billed monthly · excludes VAT
- 1,000 AI voice min included
- 2 users
- Unlimited AI agents
- 2 concurrent calls
- Logs: 2 days | Support: Email (72h)
Most popular
Studio
€199/mo
Billed monthly · excludes VAT
- 2,500 AI voice min included
- 5 users
- Unlimited AI agents
- 5 concurrent calls
- Logs: 10 days | Support: Priority (24h)
Agency
From €499/mo
Billed monthly · sales-assisted
- 7,500 AI voice min included
- Unlimited users
- Unlimited AI agents
- Unlimited concurrent calls
- Logs: 30 days + export | Support: Slack + CSM
Plan comparison
| Launch | Studio | Agency | |
|---|---|---|---|
| Monthly fee (excl. VAT) | €99/mo | €199/mo | From €499/mo |
| Minutes included / mo | 1,000 min | 2,500 min | 7,500 min |
| Extra minute price | €0.12/min | €0.10/min | €0.08/min |
| Users | 2 | 5 | Unlimited |
| AI agents | Unlimited | Unlimited | Unlimited |
| Concurrent calls | 2 | 5 | Unlimited |
| Log retention | 2 days | 10 days | 30 days + export |
| Support | Email (72h) | Priority (24h) | Slack + CSM |
| Embeddable web chat | Not included | 500 chats · Orbitali branding | 2,000 chats · Branding optional |
| Effective price / included minute | €0.099/min | €0.080/min | From €0.067/min |
Frequently asked questions
- What happens if I go over the included minutes?
- Extra minutes are charged automatically at your plan's rate and added to the end-of-cycle invoice. There are no service cutoffs.
- Do unused minutes roll over?
- No. The minute allowance renews every month and unused minutes do not carry over to the next month.
- How does the free trial work?
- You get 5 free trial minutes to validate the platform before picking a plan. They expire after 7 days and require no card.
- Can I change plans?
- Yes. You can switch plans whenever you like, but each plan is purchased for a full month, so the change takes effect at the end of your current billing month rather than mid-cycle. There is no proration.